FAQs
A: Our phone cases are crafted using high-quality materials, including durable polycarbonate and TPU (thermoplastic polyurethane). These materials provide excellent protection against everyday wear and tear, shocks, and scratches, ensuring your phone stays safe and stylish.
Q: Will your phone cases fit my specific phone model?
A: Right now we offer phone cases for exclusively for iPhone devices. Each case is precisely designed and cut to fit the specific dimensions and button placements of each phone model for a perfect fit.
Q: Do your phone cases provide sufficient protection for device?
A: Yes, our phone cases are designed with protection in mind. They feature raised edges to safeguard your phone's screen and camera from scratches when placed face-down. Additionally, our cases provide a shock-absorbent layer to help protect against accidental drops and impacts.
Q: Can I access all the buttons and ports with your phone cases on?
A: Absolutely! Our phone cases are meticulously engineered to provide easy access to all buttons, ports, speakers, and the charging port. You can enjoy full functionality of your device without having to remove the case.
Q: Do you offer any warranty on your phone cases?
A: We stand by the quality of our products. All our phone cases come with a 30-day warranty from the date of purchase. This covers any manufacturing defects or issues, please reach out to our customer support team, and we'll be glad to assist you.
Q: How long does shipping take?
A: We strive to process and ship all orders within 24-48 hours. Shipping times may vary depending on your location, but typically, you can expect delivery within 1-4 business days. More information can be found on our Shipping & Delivery page.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase. If you are not happy with your phone case, you can initiate a return within 30 days of receiving your order. Please make sure the product is unused, in its original packaging, and contact our customer support team to assist you with the return process.
Q: Can I request a custom phone case design?
A: Yes! We offer customization or personalization services. please message us on Instagram @Caseupply if interested.